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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A pop-up menu will open. It contains comprehensive information about all the operations that you can perform on the given page. Each context menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive array of tutorial video clips clarifying how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you searching for, check out our extensive FAQ section, which covers questions asked by actual people and provides practical solutions. We frequently update our Frequently Asked Questions database with new Q&A's in order to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you need in the FAQ database either, you can touch base with our fantastic team of support engineers available 24x7 and eager to help you with any issue. Each trouble ticket you submit will be responded to within 60 minutes (the average ticket response time is just 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 162831

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com